// dayz tickets
A ticket system that knows your DayZ server
Most support on a DayZ server is about things that happened in the game: who killed whom in the safe zone, where an order went, why a player was banned. A generic ticket bot only sees Discord. dzbot's tickets live next to your server data, so your team can answer with evidence instead of guesses.
Short answer
dzbot has a full ticket system for Nitrado DayZ servers, in Discord and on the web at the same time: ticket panels with an intake form per request type, a private Discord channel per ticket with messages mirrored both ways, support levels with their own category and role, replies and notes straight from Discord, and a web inbox with assignees. Staff can search the server logs from a ticket, pin log events and files as evidence and create a restriction from the case. You do not need Ticket Tool.
- Platforms
- PC, PlayStation (PS4/PS5), Xbox, Nintendo Switch 2
- Requires
- A DayZ server hosted by Nitrado and a Discord account
- Price
- 10 EUR per server per month, up to 14 days free trial, no credit card
For players
- Open a ticket from a Discord panel, with /ticket or on the server website.
- Each request type has its own form, so a report arrives complete instead of as "hi, I have a problem".
- Each ticket gets its own private Discord channel; players answer there or on the website.
- Channel names can show a short code instead of the subject, so nobody reads from the channel list who reported whom.
For your support team
- Support levels: escalate a ticket to a more senior team, with a Discord category and role per level — a level the team member does not hold stays invisible to them.
- Reply as the team with /answer and leave internal notes with /note, straight from Discord.
- A web queue with filters, assignees, "needs attention" badges and reminders for participants.
- Search the server logs from inside the ticket, pin log events and evidence files to it, and create a restriction or ban from the case.
- The AI assistant can summarise a ticket, check it against your rules and draft the reply.
- Every step lands in the audit trail.
What it replaces
Ticket Tool and similar bots give you panels, private channels and transcripts. dzbot gives you the same, plus the connection to your game: the player behind the ticket, their orders, bans and logs are one click away, and the evidence stays attached to the case.
Everything the dzbot Discord bot doesOne price. Everything included. No other bots.
A DayZ server is more than the game server: it is the Discord around it and the bots that run it. dzbot is 10 EUR per server per month, and that gets you every feature — no free tier with limits, no premium tier, no add-ons, no daily caps. Everything below is in that one price.
- Instead of a kill feed bot: kill feed, damage feed, ready-made feeds you design yourself, leaderboards and bounties
- Instead of a trader or economy bot: trader shop with delivery, balances, faction treasuries and casino
- Instead of Ticket Tool or another ticket bot: tickets with forms, support levels and a web inbox
- Instead of a verification and role bot: account linking and roles that follow the game
- Instead of separate admin tools: bans, whitelist, safe zones, alt detection and searchable logs
- Instead of a PayPal link in a Discord channel: player support payments straight to your bank account, with accounting
Frequently asked questions
Do I still need Ticket Tool with dzbot?
No. dzbot has ticket panels, intake forms, private ticket channels, support levels, assignment, reminders and a web inbox.
Can staff answer tickets from Discord?
Yes. /answer replies as the support team and /note adds an internal note; the web inbox shows the same conversation.
Can I attach server logs to a ticket?
Yes. Staff search the logs from the ticket and pin the relevant events to it as evidence.
Is there a ticket limit?
No. Tickets are part of dzbot's one price — 10 EUR per server per month for every feature, with no limit on tickets or request types.
Try dzbot on your server
Connect your Nitrado server in a few minutes. Every feature is included in the trial.